Prompt return of all transmission cores is essential to maintaining effective inventory controls and keeping cost down.
Therefore, it is essential to return cores as soon as possible.
Transmission cores must be returned to RTS within sixty (60) days from date of purchase. Cores
must be completely assembled, and not previously disassembled for inspection. Cores will be
inspected for damage to the main case, rear housing, adapter housing, torque converter, torque
converter housing, retarder housing, intregal oil cooler housing/cover, oil pan or control module, and
speed sensor(s). A charge will occur if any of these parts are cracked, broken, previously welded,
missing or damaged beyond serviceability. Any core assembly (transmission) that is not returned
within sixty (60) days (except Retarder models - thirty (30) days) will be assessed a “Non-Returned
Core Assembly” charge.
Cores must be completely drained of fluid. All shipping plugs and torque converter straps removed
from the remanufactured Allison transmission must be installed on the core prior to returning to
RTS. Freight Policy states the cores must be returned on the same shipping pallet or the container
that the remanufactured Allison transmission was delivered on.
Cores returned must be the same model, vintage, and configuration as ordered. Cores returned that
are a different model, vintage, or configuration will have a core charge.
The following are examples of non-acceptable cores:
✓Transmissions damaged due to improper towin
✓Transmissions submerged under water
✓Transmissions subjected to fire damage
Result of improper towing
(planetary assembly destroyed)